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General Inquiries

Questions/Comments? Please fill out form below and someone will respond to your inquiry within 2 business days.







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Guest Services/Mall Office Hours

Monday – Friday: 9:00 am – 6:00 pm

T: 847.458.2700

Extended Guest Services/Mall Office Hours:

Saturday, May 2nd 10:30am-4:00pm
Sunday, May 3rd 10:30am – 2:30pm

Friday, May 8th open until 7:00pm
Saturday, May 9th 1pm-4:00pm
Sunday, May 10th 10:30am-2:30pm

Friday, May 22nd open until 7:00pm
Saturday, May 23rd  10:30am-2:30pm
Sunday, May 24th 10:30am-2:30pm

Friday, June 5th open until 7:00pm
Saturday, June 6th 10:30am-2:30pm
Sunday, June 7th 10:30am-2:30pm

Friday, June 19th open until 7:00pm
Saturday, June 20th 10:30am-2:30pm

Retailer Hours

Monday – Saturday:  10:00 am – 9:00 pm
Sunday:  11:00 am – 6:00 pm


For your convenience, we now have a United Parcel Service (UPS) drop box and a United States Postal Service (USPS) mailbox right outside of the Guest Service’s office.

Pick up times:

USPS – 6:00pm Monday – Friday

UPS   – 3:45pm Monday – Friday,  2:15pm Saturday